At LuxicooStore, we aim to provide a smooth shopping experience. Please read our Order & Return Policy carefully before placing an order.
1. Order Policy
1.1 Placing an Order
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Customers can place orders through our website.
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After placing an order, you will receive an order confirmation message/email.
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Orders are subject to product availability.
1.2 Order Processing
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Orders are processed within 1–2 business days.
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Once shipped, you will be notified via call or message (if applicable).
1.3 Cash on Delivery (COD)
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COD is available in selected areas.
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Customers must provide accurate name, address, and phone number.
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Fake or incomplete orders may be cancelled.
1.4 Order Cancellation
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Orders can be cancelled before shipment.
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Once shipped, cancellation is not possible.
2. Return Policy
2.1 Return Eligibility
You can request a return if:
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You received a damaged product
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You received the wrong item
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The product is unused and in original packaging
Important Notice:
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Women Inner Wear is not returnable due to hygiene reasons unless defective.
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Opened or used fragrances are not eligible for return.
2.2 Return Time Frame
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Return request must be made within 3 days of receiving the order.
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Late requests may not be accepted.
To request a return, provide:
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Order Number
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Clear product pictures
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Reason for return
2.3 Refund Process
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After receiving and inspecting the returned item, refund will be processed within 5–7 business days (if approved).
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Refund will be issued via bank transfer, original payment method, or mobile wallet (if applicable).
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Shipping charges are non-refundable unless the mistake was from ABStore.
2.4 Non-Returnable Items
The following items cannot be returned:
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Used products
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Opened fragrances
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Women Inner Wear (for hygiene reasons)
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Sale or clearance items
3. Contact Information
For order or return queries, contact:
Store Name: LuxicooStore
📧 Email: armghanbutt829@gmail.com
📞 Phone: +92 321 6228630